SHOP
Per resi o altre richieste relative al nostro online shop Rouleur.cc
Scrivi a shop@rouleur.cc or contattaci ustilizzando il form più in basso.
Invia il reso all’indirizzo riportato sotto insieme a una copia della email di autorizzazione al reso:
C/O Green Snow Limited, Unit 15-17, Mortimers Industrial Estate, Ower, SO51 6AF
MAGAZINE & MEMBERSHIPS
Per cambi di indirizzo o ogni altra comunicazione relativa alla membership Rouleur
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ROULEUR CLASSIC
Per informazioni sul nostro live show, spazi espositivi e qualsiasi altra richiesta relativa agli eventi
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INFORMAZIONI GENERALI
Per l’acquisto di spazi pubblicitari sul magazine cartaceo e digital. e per tutte le altre richieste
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Contact us
Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!